Strictons respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, book a meeting or work with us.
1. Information we collect
We may collect information you provide directly to us, including your name, email address, phone number, business or hotel details, job title, enquiry details and information you provide when arranging a meeting or working with Strictons.
Our website and service providers may also collect technical information such as your device type, browser, IP address, pages visited and basic website usage information.
2. How we collect information
We may collect personal information when you contact us, communicate with us, book a meeting, become a client or participating business, use our website or otherwise provide information to us. Some information may also be collected through service providers that support our website, communications and booking functions.
3. Why we use information
We use personal information to respond to enquiries, arrange meetings, provide and improve our services, manage relationships with hotels and participating businesses, administer our website, communicate about relevant Strictons services, maintain business records and meet legal or regulatory obligations.
4. Service providers and disclosure
We may share personal information with service providers where reasonably necessary to operate our business, including website hosting, communications, scheduling and other technology providers. For example, meeting bookings made through our website may be processed using Cal.com.
Some service providers may store or process information outside Australia. The countries involved can vary depending on the provider and its infrastructure. Where Australian privacy law applies to us, we will take reasonable steps required by law in relation to overseas disclosures.
5. Cookies and website data
Our website or third party services embedded within it may use cookies or similar technologies to operate features, remember preferences and understand website usage. You can control cookies through your browser settings, although disabling them may affect some website functions.
6. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
7. Access and correction
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before responding.
8. Marketing communications
If we send you direct marketing communications, you can ask us to stop at any time by using any unsubscribe option provided or by contacting us at guides@strictons.com.
9. Privacy questions and complaints
If you have a question, request or complaint about privacy, contact us at guides@strictons.com. We will review the matter and respond within a reasonable period. If you are not satisfied with our response and the Privacy Act 1988 (Cth) applies, you may be able to contact the Office of the Australian Information Commissioner.
10. Changes to this policy
We may update this Privacy Policy as our services, technology or legal obligations change. The current version will be published on this website with the date it was last updated.
11. Contact
Privacy enquiries can be sent to guides@strictons.com.